Shipping info

UK Orders

Free shipping for UK orders £50+

Standard shipping for orders under £50 is £10.

We use Royal Mail Tracked 24 service to delivery your exciting package. Royal Mail are still the most trusted delivery network in the UK and we are happy to trust them to get your new Eyewear to you in perfect condition. 

Delivery is not guaranteed and will usually arrive within 24-48 hours. 

Prescription orders take up to 7 working days to fulfil. Although rest assured, most prescription orders will take less time than this and we always work to dispatch your Eyewear as soon as we possibly can. For more complex Prescriptions or Frame choices, we will contact you individually to discuss delivery schedules.

Dispatch of goods is normally within 24 hours of your order.

 

EUROPEAN Orders

Free shipping for EU orders £50+

Standard shipping for orders under £50 is £15.

We use Royal Mail International Signed for service. 

Please allow an extra 3 Working Days for delivery from date of dispatch. 

 

USA Orders

We use DHL Express Signed for service. The charge for this is currently £20

Please allow 3-5 Working Days for delivery from date of dispatch.

 

REST OF WORLD Orders

We use Royal Mail Signed and Tracked service. The charge for this is currently £30

Please allow 7-14 days for delivery from date of dispatch.

 

Import Taxes

Please be aware that, although unlikely, it is possible there will be customs taxes to pay in your individual country. These are the responsibility of the recipient and we have no control over this. 

 

RETURNS AND EXCHANGES

Please refer to our Returns page for full details. 

We offer you 14 days from the date you receive the package to return for refund or exchange.

Please send to —

Seen Opticians
6, St Anns Arcade
St Anns Square
Manchester
M2 7HN

Please package carefully as we cannot accept damaged/used products.