Shipping info

Shipping to the UK

Free next day shipping for orders over £50Royal Mail Recorded Delivery (delivery 24-48 hours) guaranteed before 1pm next day. Orders before 2pm GMT are dispatched on the same day.

£4.95 next day shipping for orders under £50Royal Mail Recorded Delivery (delivery 24-48 hours) guaranteed before 1pm next day. Orders before 2pm GMT are dispatched on the same day.

 

Shipping to Europe

Free shipping for orders over £50 - Royal Mail tracked and signed international mail (Delivery 2-5 working days) Orders before 2pm GMT are dispatched on the same day.

£10 shipping for orders under £50 - Royal Mail tracked and signed international mail (Delivery 2-5 working days) Orders before 2pm GMT are dispatched on the same day.

 

Shipping to the USA

£10 shipping for orders over £150 - DHL Express Worldwide (3-5 days for delivery) Orders before 2pm GMT are dispatched on the same day.

£20 shipping for orders under £150 - Royal Mail tracked and signed international mail (Delivery 3-5 days) Orders before 2pm GMT are dispatched on the same day.

 

Shipping to the Rest of the World

£30 shipping - DHL Express Worldwide (5-10 working days for delivery) Orders before 2pm GMT are dispatched on the same day.

 

Prescriptions

Prescription orders take up to 7 working days to fulfil. Although most prescription orders will take less time than this and we always work to dispatch your eyewear as soon as we possibly can. For more complex prescriptions or frame choices, we will contact you individually to discuss delivery schedules.

 

Duties and Taxes

VAT - Please note that all prices on our website include VAT however this is automatically removed if shipping to outside the EU.

Import Taxes - Please be aware that, although unlikely, it is possible there will be customs taxes to pay in your individual country. These are the responsibility of the recipient and we have no control over this.


Returns and Exchanges

We offer you 14 days from the date you receive the package to return for refund or exchange. Please refer to our returns page for full details.Please package carefully as we cannot accept damaged/used products. Please send to:

Seen Opticians
6, St Anns Arcade
St Anns Square
Manchester
M2 7HN