SEEN POST-LOCKDOWN: HERE'S EVERYTHING YOU NEED TO KNOW
We are happy to announce that our Manchester store reopened successfully on Tuesday 9th June 2020. Wahoo! I hear you cry… And it is great news. Sadly we can't welcome you with a warm embrace, that will have to be put on ice for now. However, the eyewear is as exciting as it always has been and we welcome you to come and try them on. But before you rush down...
Please have a read and help us keep things safe for the greater community.
Who can visit the store?
Anyone! However, across all services we are now operating by appointment only. We’re doing this to minimise the number of people in the store at any one time and maximise safe distancing.
We initially worked through a back-log of those that had been in touch with pressing eye concerns. However, now we have more availability for you all. Those with the following concerns are advised to get booked in as soon as you can:
- Your glasses prescription does not feel right.
- Your eyes are struggling with all the hours spent on zoom!
- You have eye-related health issue, for example reddened eyes.
We are about to re-start our reminder system and if you are due an eye check up you'll be hearing from us very soon.
If you want to choose new glasses and sunglasses, there’s more good news: We are now offering in store styling appointments too, just like the good ol’ days!
So follow the link below to request your time with the Seen Team and we’ll be in touch. How exciting...
Fittings and repairs
We’re also offering appointments for fittings, repairs and the general sorting out of your eyewear-related niggles. Again, we ask you arrange an appointment rather than dropping in to ensure we sort things in the best way possible for you.
How to book your appointment
To book an appointment, click the button below to be taken to our appointment request page. Give us more information on the message box to ensure we know exactly what you need. To confirm, we will then call you and finalise the appointment.
Precautions, sterilisation and PPE
So, how many of you are enjoying your new PPE look? It’s a bit strange isn’t it? But we understand that community safety is a major concern and rightfully so. If you’re coming to the store, we want you to know that your safety is paramount. Here are some of the precautions that we’ll be taking when you visit us:
- For eye tests, absolutely all clinical equipment will be sterile before you enter the room and fully sterilised after use. During the examination, the optometrist will wear a mask and gloves.
- In the store, all the handled frames and sunglasses will be cleaned with a tasty cocktail of soap, water, a dash of ultrasound and a twist of alcohol to finish. Yum!
- We will have sanitiser for your use throughout the store.
We realise all the delicious eyewear on our shelves will have you reaching out to try them on. And that's cool. Go for it! Just ensure we know which frames you've touched by placing them in one of our trays so that they can have the spa treatment mentioned above after you've left.
If you have your own mask and prefer to wear it, you are welcome to. Opticians are on an exempt list of retail stores so it is NOT mandatory to wear one while visiting us. We have masks for you at Seen if you need.
Virtual styling appointments
Virtual styling appointments have proved popular amongst those that just couldn’t wait for reopening, so we’re going to continue them. If you can’t make it into our store, or you’d just prefer a consultation online, we can offer this service from the comfort of your own home. Please drop us an email to start a conversation about that.
New opening hours
For now we will be available in store from 10 - 4.30 Monday - Friday and from 10 - 5.00 on Saturday. Closed on Sunday.
See you soon!
So that’s that, we cannot wait to see you. And while it might feel a bit different, the outcome of walking away with amazing eyewear will still be the same. Thank you for all your love and support as always but particularly during these most unusual times. It really has been heart warming for us all.